Neo Agent
Autonomous service-desk agent · https://www.neoagent.io
| PSA | ConnectWise PSAAutotaskHaloPSAServiceNowSyncro |
|---|---|
| RMM | NinjaOneDattoN-ableKaseya |
| Does autonomously | Triage, dispatch, L1 resolution (password resets, mailbox permissions, MFA unlocks), onboarding across M365/Entra/Pax8/Intune, logs time entries. |
| Approval / guardrails | None/Read/Write permissions per tool and per field; technician approval per permission group; test mode before going live. |
| Audit trail | Every action logged; time entry with notes written to the PSA. |
| Rollback | Unknown |
| Pricing | $500–$2,340/mo: Pilot $500 (2,500 credits), Starter $1,300 (10,000), Growth $2,340 (20,000); Custom above. Add-ons: Teams end-user bot from $9/client company/mo; Phone Agent +$300/mo plus 1 credit/min. Month-to-month, 14-day free trial |
| Checked | 2026-10-21 |